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Updates And Innovations OsCommerce Updated as of 01/01/2007 Updated as of 02/05/2008 WordPress Updated as of 02/02/2007 Updated as of 06/22/2007 CRE Loaded Updated as of 05/07/2007 Swish Updated as of 07/27/2007 Updated as of 12/04/2007 Flash Updated as of 07/29/2007 Updated as of 09/17/2007 HTML Updated as of 12/01/2007 Dynamic Flash Photo Galleries Updated as of 03/31/2008 Pre-Sale Questions About Web Design Templates What is a Web Design template? Template Usage Advantages Website Template Flash Intro Template Flash Animated Template Flash Animated mx2004 Template SWiSH Animated Template Dynamic Flash Template Flash Site Logo Template Full Site Full Site mx2004 Full Package CSS Template Dynamic SWiSH Template PHP-Nuke Theme OsCommerce Template Fireworks Template Corporate Identity Logo Set Icon Set ZenCart Template PhpBB Skin 3 Colour Templates Stretched Template CRE Loaded Template WordPress Theme Dynamic Flash Photo Galleries Template Package Content Using a download manager Do you provide the source code for Flash? How big are the template files? The number of pages in template packages. Search Engine field in templates Where can I get additional fonts? Where to get the free stuff that is advertised Software Questions Do you sell programs for editing templates? Browser Compatibility Hosting Questions Checking for a web server Using templates with Geocities.com Delivery of Products Do you ship your products overseas? How long does it take to get the template? After Sale Support After Sale Support That We Offer Why do you keep closing my tickets? Copyright and Template Usage Questions Terms of Use Licensing FAQ Can I buy a template and put it on any number of web sites? Can I change the domain my template is assigned to? Can I get a membership to your site? Can I resell a purchased template? Can I use the graphics and layout of your site? Can I use your free clipart for creating my own sites? Can I use your free sample templates on my site? Does a watermark come on actual logo templates? If I buy a template, do I have exclusive ownership of it? Do I have to provide a link back or give you credit for the design? Do you have any warranties from independent design providers? Do you provide references for your clients? How can I get exclusive rights to this logo? How to find out how many people downloaded a template? How to report a piracy? If I develop websites for customers, can I use your templates? I purchased a template and never used it - can I sell it? Is the price of the template a one-time fee? Is there any unchangeable signature in the template? What is the difference between "Price" and "Unique Price"? Will I hold the copyright to a finished website? Clipart and Images Questions Where can I get high-resolution images? What is the difference between the the Adobe and the HTML screenshots? May I purchase specific images from your site? What is the screen resolution for the HTML screenshots? Can I purchase clipart without purchasing a template? Custom Design Requests Can you design a custom website template for me? How do I communicate with the author of a particular template? Can I order a custom logo? What will it cost to modify a template? CMS and Sitebuilder programs compatability questions Templates for CMS that we provide Shopping Carts Overview Are your templates compatible with Site2You sitebuilder? Can I use your templates with Yahoo Page Builder? Can you convert my template into a PHP-Nuke theme? Other Questions I want to start a web site, but I don't know what to do? Can I review subpages of the template? Are database setup instructions included in PHP-Nuke Themes? Do you sell adult website templates? Do zip files expire? How do I know the template package file size? If I purchase 10 or more templates at one time, can I get a rebate? What is a CSS Template? (extended definition) What is the difference between the "ADD TO CART" and "BUY" buttons? Difference between FrontPage and HTML templates Billing Questions Payment options Credit card purchase Can I pay with a Solo card? How will the charge show up on my credit card statement? Are my payments absolutely secure via Credit Card? My credit card was declined. What do I need to do? What credt cards do you accept? What if my credit card does not have a CVV2 code on the back? What is CVV code? Non-credit card purchase Alternative means of payment for EU citizens Can I pay by check or over the phone? How do I pay with Moneybookers.com? I paid with Moneybookers.com but have not received my product What is SMS and what do I need to do to complete my order? What is WebMoney? Payment methods Can 2CheckOut bill in different currencies? Will I be charged once Verification process How do I know if my payment has gone through? I do not have a phone for verification. Why do I have to undergo anti-fraud verification? Delivery and invoices Do you ship your products overseas? How long does it take to get the template after the purchase? How do I get an invoice? I need to return my product, cancel my order or get a refund Problems with download I downloaded "get.php" file and can't handle it with my MAC Corrupted files - links inactive Does the link expire in 24 hours? How big are the template files? Can I use download manager? How can I get my 100+ bonus windows fonts? Trouble with downloading free clipart library items I have downloaded the zip file and its not working I received no download instructions I misspelled my email while ordering "Link is inactive" message Lost files - how can I redownload? The link goes nowhere I paid for my order but I haven't got my template. Other questions I've been billed incorrectly - what should I do? I have purchased the wrong template. Can I exchange it? After Sale Support What's Inside the Template What is a Zip File? Which version of WinZip works better Unzipping Template Package Logo Template Structure Corporate Identity Template Structure Template or Homepage Template Structure Full Site Template Structure Stretched Full Site Template Structure Static Full Site Template Structure Flash Animated Template Structure Flash Intro Template Structure Flash Intro 8 Template Structure Flash Site Template Structure Flash Site 8 Template Structure Dynamic Flash Template Structure Full Package Template Structure Stretched Full Package Template Structure PHP-Nuke Theme Structure Fireworks Template Structure Icon Set Template Structure 3 Color Template Structure 3 Color Full Site Template Structure CSS Static Full Site Template Structure CSS Static Full Package Template Structure SWiSH Animated Template Structure Dynamic Swish Template Structure OsCommerce Template Structure phpBB2 Template Structure ZenCart Template Structure CRE Loaded Template Structure WordPress Theme Structure Software Requirements Logo Template Software Requirements Regular Template Software Requirements Full Site Template Software Requirements Full Site mx2004 Template Software Requirements Flash Animated Template Software Requirements Flash Animated mx2004 Template Software Requirements Flash Intro Template Software Requirements Flash Site Software Requirements Full Package Template Software Requirements PHP-Nuke Theme Software Requirements Fireworks Template Software Requirements 3 Color Template Software Requirements CSS Template Software Requirements Links to Required Software on the Web Working with fonts Installing Fonts Installing Fonts in Mac OS X Installing Fonts in Mac OS 8, 9 or OS X Classic Using Eastern Fonts in templates Working with HTML Basic Opening an HTML file Changing text in HTML editor Adding images using HTML editor Setting links in HTML editor Advanced How to create an ASP contact form in HTML How to center my website on the screen Creating an image gallery Making the width size of the HTML template fill up to 100% Incompatibility with GoLive Creating a floating window How to create a contact form in HTML Changing text font and color in HTML editor How to use the "Includes" option in Dreamweaver How to embed flash intro in HTML How to add multiple link styles on the same page How do I remove the underlines from links Editing titles and headings in the non flash version Creating Subpages (non flash version) Setting up gallery thumbnails How do I link to an Adobe PDF document Pages are not accessible after renaming Search form comes up as an image Trouble importing pictures in Dreamweaver Images are missing in HTML Working with Photoshop Basic Opening a PSD file Changing text in Adobe Photoshop Changing images in Adobe Photoshop Update changes to your template Advanced Changing image colors in Adobe Photoshop Missing fonts from the PSD file Whole page PSD files editing Are the layers flattened and locked in .psd files? Do I need to slice the template PSD files myself? Fireworks MX and Photoshop compatibility How to add text to images Working with Flash Basic Opening an FLA file Changing text in Flash Assigning links in Flash Changing images in Flash Publishing Your Flash Movie Saving and version control "Unexpected file format" error Advanced What is an SWF file Exporting images from flash SWF Metadata in Macromedia Flash 8 Flash site getting stuck on loading How to make a contact form work Current time and date in Flash Element appears in .FLA movie but not in published .SWF How can I add a flash page to Favorites How to make images display randomly How do I link a button to an Adobe PDF document How do I resize the images loaded in a flash movie How to go back to the main scene in flash Skipping the animation_header(SharedObject) How to change the speed in flash Using templates for presentations on CD Using browser's forward & backward buttons in a flash site Using the ScrollPane Skipping flash header animation on certain pages IE6 SP2 security settings Switching on warning on missing fonts option Using Java script to open new windows with a fixed size Working with Dynamic Flash How to edit a Dynamic Flash Template Contact form in Dynamic Flash templates How to add special characters Saving JPG images from PSD for Dynamic Flash templates Working with Dynamic Flash Photo Galleries Product Description General Guideline for Gallery Usage Gallery Settings Service Gallery Settings Gallery Layout Settings How to increase max file size How to protect admin folder with .htaccess How to manage login details in admin panel How to manage (change and load) fonts How to use FontLibraryCreator Working with XML-based forms Basic Getting Started Advanced formConfiguration.xml file formStructure.xml file Working with SWISHMax Opening Your SWI file Editing Text Assigning Links Changing Images Exporting the SWF file How to create a contact form Working with CSS What is CSS? Editing CSS Working with OsCommerce How to install an osCommerce template Setting up your existing shop without re-installing Changing the number of the new products How to update images Registering globals in OsCommerce template Configure.php file permissions OsCommerce copyright How to turn infoboxes on/off Product description How to link the template banners to a specific category/product How to install a contribution How to hide prices Working with ZenCart How to install a Zen Cart Template How to change Powered by Zen Cart How to configure your Zen Cart Shop Defining Meta Tags for the Products Free Shipping for Bigger Orders How to add multiple images to a product How to show the Categories on the main page How to Turn off Reviews and Tell A Friend I can't login to the Admin panel after installing ZenCart Changing Languages and Character Settings Managing the Product Catalog SSL Protection for Your Store If stylesheet is not loading Working with CRE Loaded CRE Loaded Engine Description The engine structure The Content The template layout structure The Product Info page Shopping Cart page The Infoboxes How to install a CRE Loaded template Working with WordPress How to install a WordPress theme How to install and use widgets How to optimize WP 2.1 for WP 2.0.x Working with Php-Nuke How to install a PHP-Nuke Theme Setting up Webmail in PHP Nuke PHP-Nuke and Adobe Photoshop screenshots differences Working with phpBB How to install a phpBB skin How to edit a phpBB theme Avatar files permissions Uploading files to a server How to upload files to a server Missing images after publishing How to update the template booklet. Other Questions Is 3D Studio MAX required to edit 3D style templates Changing the color of the templates Adding background sound Removing watermarks from logo templates Replacing the "dummy" logo with another one Taking screenshots in Mac OS X Running a video clip in flash templates Language of the template Logo and JPEG format Screen resolution compatibility Where to get some scripts Demo movies database AfterEffects How to render video files in Adobe After Effects How to create FLV video from 3d max source Flash How to access elements using the library How to add new music samples in the Flash playlist How to assign links How to edit text in flash How to break text apart in flash How to change color gradation How to change images How to create a combobox How to create a dynamic text field How to create a masked text How to create a scrolling bar How to create a gallery and link it to the main scene How to duplicate and swap objects How to edit a scroll How to go back to a specific place in a movie How to import video by means of rendered images How to link a flash intro to the main site How to make a new gallery and link images How to make a spinning logo How to modify colors How to redirect the flash intro to the website How to skip a flash movie How to skip a flash movie (alternative) How to make a contact form work How to change a loop sound (first method) How to swap the logo for rollover button How to work with sound icons How to swap loop sound (alternative) How to manage popups How to change a pop up position How to set up current time and date How to make images display randomly How to resize popups Dynamic Flash How to edit a dynamic flash template How to add special characters How to convert dynamic flash to a regular one How to create a new dynamic flash page (1st method) How to create a new dynamic flash page (2nd method) How to change a dynamic flash gallery Dynamic Flash Photo Gallery How to work with images How to work with categories How to use gallery settings tool How to use FontLibraryCreator XML Flash Templates How to edit XML Flash templates How to make text selectable How to reposition menu buttons How to add new "read more" page Fonts Installing Adobe Type (PFM/PFB) fonts Installing TrueType (TTF) fonts Html How to choose a background color How to use frames for the gallery How to create an image gallery How to set up gallery thumbnails SWiSHMax How to edit text How to assign a link How to change images How to change colors How to change sound How to extend a slideshow How to work with combobox How to create a contact form How to edit a text with effect How to skip header animation How to add subpages SWiSH Max2 How to edit text in SWiSH Max2 How to change images in SWiSH Max2 How to extend a slideshow in SWiSH Max2 Joomla! How to install Joomla! engine How to install Joomla 1.5 engine How to install Joomla! template and apply class suffixes How to add new modules Drupal How to install drupal engine How to install drupal theme and configure the blocks How to create a page How to create a poll How to create a new block OsCommerce Uploading files and changing permissions How to create a database Installing and encountering an error Final steps of installation Changing default shop name Changing default shop name (admin panel) How to activate "Products expected" feature How to activate "Tell a friend" feature How to add more languages How to make buttons in different languages How to backup a database and install it How to update images Setting up your existing shop without re-installing How to add a new language and update the buttons How to turn infoboxes on/off How to install a contribution How to add product attributes How to add a new product How to enable Download feature How to hide prices How to add a new page ZenCart How to install a Zen Cart Template How to update images How to change "Powered by Zen Cart" How to add multiple images to a product CRE Loaded How to install a CRE Loaded template How to update images How to install a new language How to turn infoboxes on/off PHPNuke Installing a PHP-Nuke WordPress How to add more pages How to change font name and size Photoshop How to use Bring To Front feature How to change images How to modify colors of Shape layers How to modify main colors in PSD How to save for web How to create rounded corner effect Unzipping Unzipping your template		HomeContact Us Contact Us 1. Choose the department: Support Team Billing Department 2. Submit your inquiry using the form below: Name: Email: Subject: Message: * All filelds are required. Your ticket has been submitted, one of the staff members will review it and reply accordingly. You may now use the left navigation menu to browse our help center.