Do you offer support through Teamviewer or other screen sharing software?

Olivia Torres July 1, 2015

support Teamviewer

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Unfortunately, we do not provide assistance through the screen sharing software. However, our technical support agents are ready to answer your questions and resolve complex technical issues via live chat and ticket system 24/7

How to handle customers’ requests via the Vendor Cabinet?

May 1, 2017

This article contains short instructions and recommendations for handling customers’ requests via the Vendor Cabinet.

Is free technical support limited in time after purchase is done?

July 1, 2015

There is no time limit. You can contact our Support Team 24/7.

I have bought Moto CMS template. Why Templatemonster does not provide assistance for this template?

June 2, 2015

Unfortunately, we no longer provide support and technical assistance for Moto CMS products at our Help Desk. To get fast and professional technical support please submit a request directly to the Moto CMS Team at the following link: http://support.cms-guide.com/anonymous_requests/new. They will promptly address your concern and strive to reach a satisfactory solution.

If you are still unable to find a sufficient tutorial regarding your issue please use the following link to submit a request to our technical support team. We'll provide you with our help and assistance within next 24 hours: Submit a ticket

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Do you offer support through Teamviewer or other screen sharing software?

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