Categories

I’ve been billed incorrectly – what should I do?

Template-help.com Team November 15, 2010
Rating: 5.0/5. From 1 vote.
Please wait...

Without exception we charge the customer only for the amount of the order exactly as it is shown in the shopping cart. The only difference that might occur relates to a double charge for currency conversion that was applied by your issuing bank when paying with Amex card. We will investigate any case in which you believe you were overcharged. Please, submit your inquiry to our billing representatives:

Billing Chat: http://chat.template-help.com/
Submit a Ticket: esupport.template-help.com
Phone: 1-347-342-0463 ext 3.

This entry was posted in After-payment questions, Billing Questions and tagged billed, incorrectly. Bookmark the permalink.

Submit a ticket

If you are still unable to find a sufficient tutorial regarding your issue please use the following link to submit a request to our technical support team. We'll provide you with our help and assistance within next 24 hours: Submit a ticket