Unfortunately, we cannot process an order without verification. Our company has a firm policy on this.
Without a telephone we cannot call the customer to confirm the order, so in this case the customer is obliged to provide us with documents to prove the order’s authenticity. A passport or driver’s license copy can be faxed, or a scan or digital photo file of the documents can be emailed to us. Remember that the sensitive data on the document may not be covered or blurred, and the name on the document should match the cardholder’s name.
You may send the document copies via:
E-mail: at [email protected] (please, do not forget to include the order number)