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Magento. How to deal with “Access Denied” issue in admin panel

Our Support team is ready to present a new tutorial that will show you how to deal with Access Denied issue in Magento admin panel.

Magento. How to deal with “Access Denied” admin panel

The error might appear after creating a new user and assigning a wrong role to it:


Try to log out of your admin panel and log in again. In case this does not solve the problem, there are 2 ways of resolving the issue:

  1. Log out, log in with the other user login information.

  2. You will need to change the first user role. Navigate to System > Permissions > Users. Open the first user and change the user role:


Alternatively, you can reset the admin privileges:

  1. This can be done through the Magento admin area System > Permissions > Roles . Select the Role.

  2. Click on the Role Resources option from the left menu and make sure that Resource Access is set to All:


  3. Click on the Save Role button and the privileges will be reset.

Feel free to check the detailed video tutorial below:

Magento. How to deal with “Access Denied” admin panel