Pre-Sale Questions

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Yes, you can customize the template code, graphics, fonts to any extent needed. …

The developers license gives you the right to use the purchased templates for the integration with one software/freeware/application/CMS/sitebuilder only. In case you would like to use the template with the other application, the other license is to be acquired. …

No, you can not get the developers license for development of such products. …

No, the template will not be deleted from Template-Help database. It can be deleted only in case purchasing it by buyout price.…

No, there are no limitations on our side. The new products is the property of the company that developed it at thus the company gains the full rights to distribute the product based on the company policy and terms of use. …

Unfortunately you can not resell the templates as is. You can only sell them as the integral part of your new product . …

No. The price for purchasing license for a single template is the half of the template unique price. …

Please email to developerslicense@template-help.com with your inquiries. …

The price for purchasing license for a single template is half of the template unique price. …

The developers license is a website design solution for software companies, sitebuilders and any other businesses working with CMS, software, freeware and applications ( excluding those that are the part of the product offered by Template-Help).

For example, a company produces some kind of an application that is selling very well but there is no website design to integrate with …

You are not allowed to disclose any order information (such as Order ID, download link etc). Our company reserves the right to change or modify these terms with no prior notice. …

By accessing this website, you agree that all matters relating to your access to and use of this website and/or its products shall be governed by the statutes and laws of the State of Florida, without regard to the conflict of laws principles thereof.

The parties specifically disclaim the U.N. Convention on Contracts for the International Sale of Goods. You …

We may use third-party services to provide certain services accessible through the website. Our website does not control these third-parties or their services, and you agree that our company will not be liable to you in any way for your use of such services. These third-parties may have their own terms of use and other policies. You agree to comply …

Purchasing the template can be suspended for manual antifraud check for 10-20 minutes as well as it can be suspended for a longer term for more serious investigations. Antifraud check occurs because of growing number of fraud transactions from persons who are not actual cardholders of the credit cards used during purchase.…

We do not provide free installations services for any of our products ,but you can check our tutorials or join our support chat, there you will be able to get full assistance and guidance through installation process. Also you can purchase installation at our partners www.templatetunign.com.…

You do not claim intellectual property right or exclusive ownership to any of our products, modified or unmodified. All products are property of independent content providers. Our products are provided “as they are” without warranty of any kind, either expressed or implied. …

Since our website is offering non-tangible, irrevocable goods we do not provide refunds after the product is shipped, which you acknowledge prior to purchasing any product at our site. Please make sure that you’ve carefully read ‘sources available’ section. We make exceptions only with this rule when the product appears to be not-as-described. The deadline for any refund is one …

You are not allowed to sub-license, assign, or transfer files to any entity without prior written consent from our company.…

If you have not received the Buyout License, you are not allowed to place any of our products, modified or unmodified, on a diskette, CD, website or any other medium. You also shall not offer them for redistribution or resale of any kind without prior written consent from our company.…

You are authorized to make necessary modification(s) to our products to fit your purposes in accordance with the type of license you acquire.…

All imagery, clipart and fonts used in our products are royalty-free and are the integral part of our products. One Time Usage License and Developers License give you the right to use images, clipart and fonts only as a part of the website you build using your template. You can use imagery, clipart and fonts to develop one project only. …

1) One time usage license

You may be granted a One Time Usage License in case of purchasing a website template at a Non-Unique Price. It enables you to use each individual product on a single website only, belonging to either you or your client. You have to purchase the same template again if you want to use the same …

No, it doesn’t. The watermarks are not present on your purchased logo template. We add watermark to protect our template from fraud .…

You will get exclusive ownership only in case purchasing the template by unique price, and you will get it on your customized website, as for original template files, copyright remains ours.…

No, we neither require any reference links to our site, nor any credits on our design of your template. After purchasing the template you are allowed to make any changes you need, and add any information you wish about the website’s manufacturers.…

We strictly control uniqueness and originality of the templates, created by our designers. Out-office designers are working according to our Freelance non-exclusive License Agreement. Which claimed that the files provided by designer, should be unique, include only legal sources, do not violate any copyright, and also files should not be published before .…

Unfortunately due to our non-disclosure agreement, we are not allowed to provide you with live examples of our customer website, build on templates from our store.…

If you are interested in getting exclusive rights of the logo, you can easily purchase a logo template with “0? downloads by unique price and then register it. As you will purchase logo template by “Unique” price, it will be immediately removed from our database forever, so nobody will be able to purchase it. …

You can check download statistics on template preview page, field ” Downloads” will display the current number of downloads of that particular template.…

In case you’ve noticed violation of our products copyright, it will be highly appreciated if you contact our Copyright and Legal Affairs Department by submitting a ticket at https://support.template-help.com/Tickets/Submit to report an infringement. The information that you submit will be held confidentially and will help us to defend the uniqueness and quality of our products. …

Yes, you are free to purchase our templates for your client’s websites. This is a great solution for designers who wish to provide their customers with high-quality template but do not have enough time to start a new design from the scratch. However, since we do not handover the reselling rights you will be able to provide your customer with …

It depends on type of license that you have purchased. A regular license allows only one publication, on one server only. If you need to use the template on several domain, you will have to purchase that template for each website separately. But in case purchasing the template with a unique license you can use the template for an unlimited …

According to our Terms of Use you are strictly prohibited to resell a template even if you have not used it. You can resell it only as a new customized project to your customer.…

Template price is one-time fee, with all taxes included. We provide lifetime usage licenses. There is no usage time limitations or additional charges. You may use the template as long as you need.

If you require another download of the template in the future you may contact our Support Department by submitting a ticket at template-help.com/tickets and you’ll be given …

All our templates are protected with hidden information sign, which allows us to trace illegal sources distribution and help us to protect our products from piracy. These signs may be viewed only with special software that cannot be decoded unless you have the appropriate key code.…

Non-unique price:

When purchasing our templates at a non-unique price, you will get all source files of the template, so you will be able to modify everything according to your preferences. Also you are allowed to customize and resale the ready made website based on the template in as one project only. Though, this is so for one purchase only. …

The initial design copyright remains with the original template designer. If royalty-free images are used within the template, the copyright for those images remains with the original photographer or illustrator. Any text and original images which you include on your pages belong exclusively to you and you hold the copyright on those items.…

Q: I bought a template and it is assigned to one domain, but I would like to move it to a different domain.

A: No problem. Just delete the template from the first domain, and install it on new one. If you want the template to be on both domains, you will need to buy an additional license. We can …

Q: I would like to know if there is any legal or ethical obligation in regards to reselling a purchased template.

A: You may not place any of our products, whether modified or not on a diskette, CD, a website or any other alternative and offer them for another distribution or resale of any kind without prior written consent from …

Yes, you can. Feel free to view and download these templates free of charge for educational purposes only. Our sample templates will help you evaluate the quality of our products and test your skills before the purchase. …

No, you can’t. The Free Clipart Library images can be used only within our purchased templates. You cannot use these objects for other templates or designs or for reselling of designs. …

Our company provides a great variety of high-qualified, eye-catching designs for cms platforms. A content management system (CMS) is the collection of procedures used to manage work flow in a collaborative environment.

We have cms blog templates, which can be used to create your own website with blog layout, you will be able to manage your website through admin panel …

Unfortunately you won’t be able to use templates with sitebuilders, so we recommend you to have : Adobe Photoshop CS/CS2/CS3/CS4/CS5, Adobe Dreamweaver CS3/CS4/CS5 and Adobe Flash 8/CS3/CS4/CS5. All these pieces of software have free 30 days trials available through their websites in the case that you either do not have the software or you have no desire to purchase it. …

We have special templates category – “turnkey websites”. They are compatible with Site2you.com sitebuilder. If you are interested in these templates you can make a trial on http://www.site2you.com/ and join live chat, an operator will gladly assist with your templates. …

Unfortunately images, used in the template are not editable, as you get them as bonus from our partners, but all of them can be replaced with yours, or use default images as they are.…

Q: I need high resolution graphics for the use with my template package. Where can I get them?

A: Unfortunately, we can’t provide you with high-resolution images because our designers use clipart from different sources, many of which have limitations of use.…

If you are interested in some images from our templates, you can submit the ticket to us with your inquiry, and we will provide you with info ,where you can purchase images.…

If you are interested in screenshots, you can submit the ticket to us with your inquiry, and we will create them for you, the resolution will be 1024X768px .…

Q. I am interested in using your clip art, however, I don’t want to purchase a template. Is there any way that I can use the clip art without purchasing the template? Or, is there a small fee I can pay to download the clipart?

A. We don’t sell clipart separately. Please, purchase any template from our company and you …

We close every ticket to avoid ticket system overflow, as get hundreds of tickets per day. You can re-open the ticket if you need our further assistance, by replying on it through your e-mail.…

Basically you can view template preview, there you will be able to check how many pages are included, If you have some doubt you can contact us for clarification via live chat .…

• Please check following links:
• www.1001freefonts.com
• www.cool-fonts.com
• www.pcfonts.com
• www.fonts.com
• www.macfonts.com
• www.fontfreak.com
• www.abstractfonts.com/fonts
• www.myfonts.com
• www.1001fonts.com
• www.acidfonts.com
• www.fontsforflash.com
• www.highfonts.com
• www.fontparadise.com
• www.bitstream.com
• www.grsites.com/fonts
• www.freewarefonts.com

Basically package size depends on template type ,usually it is 30-90 Mb. The value is big, because of the sources files provided with the template. Usually a download accelerator or a download resuming program can solve the disconnection problem. We recommend you to use the FlashGet program for downloading.…

Yes, you will get all sources files ,used for creating the template as well asl ” .FLA” . Our flash files are fully editable, so you will be able to modify everything (text, colours, images, sounds etc.) according to your needs.…

After proceeding a purchase you will get a unique Order ID that is composed of 20 uppercase and lowercase letters and numbers (e.g. zADFj97kHGj8hD4r7G57). You will need to enter your Order ID into “Your Order ID to Access Premium Clipart Library” and then agree to our terms and conditions.

Please, use the following link: http://www.template-help.com/library…

Due to the low connection speed you may have issues with template package download. To avoid damaging of the template package please the download manager.

We can recommend you free download manager application FlashGet. It can be downloaded from the official website at http://www.flashget.com/index_en.html

FlashGet is specifically designed to resolve two of the biggest problems that occur while downloading the …

• WinZIP – archive utility for windows
• Download evaluation version at http://winzip.com/ddchomea.html
• Stuffit – archive management program for MAC, Windows and Linux platforms
• Download appropriate version at http://www.stuffit.com/mac/expander/download3.html
• Adobe Photoshop – powerful graphics editor
• Download tryout version at https://www.adobe.com/cfusion/tdrc/index.cfm?product=photoshop&loc=en
• Adobe Dreamweaver – powerful HTML editor
• Download trial version at http://www.adobe.com/cfusion/tdrc/index.cfm?product=dreamweaver&loc=en_us
• Adobe Flash – Flash animation editor
• Download trial version at https://www.adobe.com/cfusion/tdrc/index.cfm?loc=en%5Fus&product=flashpro
• Adobe Fireworks – web

All templates are tested in each browser before selling so they are fully compatible with the most popular web browsers such as

• Trident: Internet Explorer 11+,
• Gecko: Mozilla Firefox 50.0+,
• Presto: Opera 38+,
• WebKit: Safari 10.0+, Google Chrome 50.x+

Feel free to download recent versions of the most popular browsers using the links below:

• Mozilla Firefox
• Google Chrome
• Apple Safari

Our website templates (FLASH site, FLASH animated, Dynamic FLASH, Dynamic SWiSH, Full Site, Full Package, Stretched, CSS, SWiSH) are created using basic HTML or FLASH technology, so they will work with any hosting provider, as they do not require any specific settings.

All cms-blog templates and e-commerce templates have special hosting requirements, which you can check at template preview.…

You don’t need to translate it, as the content is not related to the template, just replace it with yours.…

“Lorem Ipsum” is not simply a random text. It contain pieces of classical Latin literature from 45 BC, making it over 2000 years old. Richard McClintock, a Latin professor at Hampden-Sydney College in Virginia, looked up one of the more obscure Latin words, from a Lorem Ipsum passage, and then going through the citations of the word in classical literature, …

All our templates are created in English, but we use special content generator “Lorem Ipsum”, which is in Latin.…

First of all we recommend you to decide what kind of website you want to create, will it blog, e-commerce or just static intro website. Then you need to select the template according your requirements, after selecting the template you will need to have hosting place and domain name to install the website, basically these all main steps.

If you …

Unfortunately, due to the company policy, we are not allowed to give out contact information of our designers due to a non – disclosure agreement that they have with the company.…

Unfortunately, we no longer provide support and technical assistance for Flash CMS products at our Help Desk. To get fast and professional technical support please submit a request directly to the Flash CMS Team at the following link: http://support.cms-guide.com/anonymous_requests/new. They will promptly address your concern and strive to reach a satisfactory solution. Thank you.…

Unfortunately it is beyond our support, as we can help you only with integral parts of the template, also the installation of any additional module will require extra coding, so if you are interested in it we recommend you to contact our partner customization studio www.templatetuning.com…

Please note that we provide support only for customization and installation of our templates. We do not offer any programming or web-development learning courses.…

You get 24/7 free support after purchasing the template .Our web templates have detailed instructions about installation and customization process of your website, they are included in the package you have purchased. Also we have a variety of video tutorial on our Help center, which will guide you in setting up your website. If you have any problems please, check …

A:  We sell pre-sliced templates, you won’t need to re-slice them. The exception is ” PSD Templates” category – the PSD files are not sliced there and you will need to slice them by yourself according to your specific needs. Please download one of our Sample Templates …