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VirtueMart 3.x Troubleshooter. Issue with Vendors

This tutorial shows how to resolve the issue with Vendors in Virtuemart.

VirtueMart 3.x. Troubleshooter. Issue with Vendors

  1. We can see that Vendor settings are not available in Shop – Shop menu (currency settings are not available, missing vendor information, etc.):

    VirtueMart 3.x. Troubleshooter. Issue with Vendors-1

  2. Go to Configuration – Configuration. The following error may appear as well: "Your virtuemart installation contains an error: No user as marked as Vendor":

    VirtueMart 3.x. Troubleshooter. Issue with Vendors-2

  3. Scroll down to Advanced Settings and select "Enable database update tool". Save changes:

    VirtueMart 3.x. Troubleshooter. Issue with Vendors-3

  4. Go to Tools – Tools and Migration. We recommend that you perform database back-up before performing the next step. Click on Install or if necessary update tables. Confirm your action:

    VirtueMart 3.x. Troubleshooter. Issue with Vendors-4

  5. We have performed database update:

    VirtueMart 3.x. Troubleshooter. Issue with Vendors-5

  6. Go to Orders and Shoppers – Shoppers. Open your admin (super user) account:

    VirtueMart 3.x. Troubleshooter. Issue with Vendors-6

  7. Provide Shopper information. Be sure to fill out all forms. Make sure you have provided information in additional tabs (in case they are available). Save changes:

    VirtueMart 3.x. Troubleshooter. Issue with Vendors-7

  8. Now our account has Shopper Number:

    VirtueMart 3.x. Troubleshooter. Issue with Vendors-8

  9. Open Shoppers section once again. Check admin (super user account). Click on the button "Is a vendor". Please check the screenshot with detailed information:

    VirtueMart 3.x. Troubleshooter. Issue with Vendors-9

  10. Please go to Shop – Shop. You can set Vendor information now. Currency settings and other settings are available as well:

    VirtueMart 3.x. Troubleshooter. Issue with Vendors-10

Feel free to check the detailed video tutorial below:

VirtueMart 3.x. Troubleshooter. Issue with Vendors